Last Updated: 03/09/2024
Welcome to Rome on Foot! This Privacy Policy details how we, as part of the RomeOnFoot team and operators of the romeonfoot.com website (hereinafter referred to as “the Company,” “We,” “Us,” or “Our”), gather, utilize, and share information regarding our users (“User,” “You,” or “Your”) when You engage with our services. Our primary mission is to enrich your experience through personalized, meticulously crafted maps of Rome and insightful guides encompassing diverse Roman locales.
By accessing and using our services, You consent to our methods of data collection and usage outlined in this policy. While providing personal data is voluntary, it is essential if You wish to fully utilize our offerings.
Information We Collect
We collect the following types of information concerning You:
Personal Data: This includes Your email address and payment details. Payment transactions are securely processed and stored by Stripe; we do not keep these payment details on our servers.
Usage Data: Information on how the Service is accessed and utilized, which may include data such as the Internet Protocol (IP) address of Your device, browser type, browser version, the pages of our Service that You visit, the date and time of Your visit, and other diagnostic data.
Tracking Technologies and Cookies: We utilize Cookies and similar tracking technologies to monitor activity on Our Service and retain certain information. The technologies employed may include Cookies, Beacons, Tags, and Scripts.
How We Use Your Information
We use the information collected to:
- Provide and maintain our Service, including monitoring usage patterns.
- Manage Your Account and allow necessary access to our Service.
- Fulfill contracts related to any products You have purchased.
- Communicate with You regarding Your account or our Services.
- Inform You of news, special offers, and general information about other products, services, and events we offer.
Sharing Your Personal Data
We do not sell or disclose Your personal data to third parties except as specified in this Privacy Policy. Your data may be shared with service providers involved in providing and enhancing our Service. Partners and affiliates may access Your data only to the extent necessary for operations related to our Service.
Security of Your Personal Data
We prioritize safeguarding Your Personal Data. Although we strive to use commercially acceptable methods to protect Your data, please be aware that no method of internet transmission or electronic storage is entirely secure.
Your Data Protection Rights
You are entitled to access, update, or erase the data we store about You. You can also object to or request restrictions on our processing of Your Personal Data, or request portability of Your data.
GDPR Data Protection Rights
Individuals in the European Economic Area (EEA) enjoy rights according to the General Data Protection Regulation (GDPR). This includes accessing, correcting, or erasing personal data we hold about You.
Under this Privacy Policy, if You are within the EU, You have the following rights:
- The right to access, update, or delete Your information. You can access, update, or request deletion of Your Personal Data directly within Your account settings. If you need assistance, please contact Us.
- The right to correct any inaccuracies in Your information.
- The right to object to our data processing activities.
- The right to request restrictions on how we process Your data.
- The right to obtain a copy of Your data in a structured, machine-readable format.
- The right to withdraw consent without affecting the lawfulness of processing based on consent before its withdrawal.
Please note, verification of identity may be requested before responding to such requests.
Refund Policy on Digital Products
Due to the nature of our digital content and instant access services, all purchases made on our website are final. We do not offer refunds once an order is confirmed and the digital product is delivered. This policy applies to all digital products sold through Rome on Foot, including but not limited to digital maps and guides.
We encourage users to carefully review each product’s available information and previews before making a purchase. For more details on our no-refund policy for digital products, please refer to our dedicated page: No Refund Policy for Digital Products.
Your satisfaction is our priority, and we aim to provide clear, comprehensive product information to help You make informed decisions. If You have any questions or concerns about our digital products or refund policy, please contact us at hello@romeonfoot.com.
Changes to This Privacy Policy
We may periodically update our Privacy Policy. Any modifications will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact Us
For any questions regarding this Privacy Policy or our data practices, please contact us via email at hello@romeonfoot.com.